Frequently Asked Questions

Top 25 FAQs

1. How do I book a flight on Delta Airlines?

Visit Delta’s official website, use their mobile app, or contact a travel agent to book your flight.

2. What is Delta’s cancellation and refund policy?

Delta allows free cancellations within 24 hours of booking. Refund policies depend on the fare type and destination.

3. How can I check my flight status?

You can check your flight status on Delta’s website or app using your flight number or departure city.

4. What is Delta Airlines' baggage policy?

Delta allows one free carry-on bag and one personal item. Checked baggage fees may apply based on destination and ticket class.

5. How much does Delta charge for checked baggage?

For domestic flights, the first checked bag costs $30, and the second bag costs $40. Fees may vary for international flights.

6. What is the Delta SkyMiles program?

SkyMiles is Delta's frequent flyer program. Members can earn miles on flights, hotels, and car rentals, redeemable for free flights and upgrades.

7. How do I select a seat on Delta Airlines?

Seats can be selected during booking or through the “My Trips” section on Delta’s website or app.

8. How do I request special assistance for my flight?

Special assistance can be requested during booking or by contacting Delta at least 48 hours before your flight.

9. What is Delta's online check-in process?

Check-in starts 24 hours before departure. Use Delta’s website or app to check in and download your boarding pass.

10. Can I travel with pets on Delta Airlines?

Small pets are allowed in the cabin for a fee. Larger pets can be transported as cargo. Review Delta's pet policy for details.

11. What happens if my flight is delayed or canceled?

Delta provides rebooking options or refunds in case of significant delays or cancellations.

12. Does Delta provide meals during flights?

Meals are offered on international flights and domestic flights over 900 miles. Special meals can be pre-ordered.

13. Does Delta Airlines offer Wi-Fi on flights?

Wi-Fi is available on most Delta flights for a fee. Free messaging is available on select flights.

14. How do I book group travel on Delta?

Contact Delta’s group travel department for bookings of 10 or more passengers.

15. Can I use SkyMiles for seat upgrades?

Yes, SkyMiles can be redeemed for seat upgrades when available.

16. What should I do if my baggage is lost?

Report lost baggage at Delta's baggage claim service desk or via their website. Track its status online.

17. What are Delta’s passport requirements?

International travelers must have a valid passport with at least six months validity remaining.

18. How do I contact Delta Airlines customer support?

Call Delta’s customer support at 800-221-1212 or use their live chat feature on the website.